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FAQ's

FAQ's

How do I change my password?

How do I access my Outlook email from off campus?

How do I create an account for a visitor to my department?

How do I connect to the UCT wireless network?

 

How to change your password

To change your network password, go directly to Password Self Service.

 

How to access my Outlook email from off campus

To access your email from off campus, visit the Outlook webapp page.

 

How do I create an account for a visitor to my department?

The Third Party system is used to create an account - a username and password - with specified rights to access certain services i.e. email account and network services.

Once captured, the account is ready within a matter of minutes. Often you know ahead of time that you will be receiving a visitor, so ask them to send you all the information that you need in order to capture them onto the Third Party system before they arrive. This way the account will be active before they arrive on campus.

Please note that third party accounts last six months, thererafter they can be renewed by an authorised capturer.

Should you have an account that needs to be created, please complete a BAS03 form and send it to your departmental 3rd party data capturer.

Please note:
* A third party is neither a UCT staff member (T1, T2 and T3 contract staff and permanent staff) nor a registered student.
* The third party account is valid for a period not exceeding six months. After that time, it can be renewed by the issuing department if necessary.

 

How to connect to the UCT wireless network

If access is required to the internet, there are three ways in which our visitors can gain that access:

1) Visiting academic/contract staff that require access for a prolonged period of time (more than 3 days) or require access to additional resources such as parking, online resources, the library: then a Third Party account should be setup. 

2) Visiting academics from other institutes that are Eduroam Affiliated: Can simply login with their own username and password from their home institution.

3) Visitors that require only internet for a short period of time (up to three days), may be sponsored internet access by any UCT staff member via the UCT Guest WiFi service