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ICT in the Faculty

ICT at UCT got you confused?

Here's what you need to know!

The key platforms you likely need to know about and get linked to are UCT's Peoplesoft, and UCT's Vula site. Don't fret - there is a whole ICTS Unit at UCT that can assist you in getting all the right software onto your computer.

1. There is a basic FAQ

  • How to change your password

To change your network password, go directly to Password Self Service.

  • How to access my Outlook email from off campus

To access your email from off campus, visit the Outlook webapp page.

  • How do I create an account for a visitor to my department?

The Third Party system is used to create an account - a username and password - with specified rights to access certain services i.e. email account and network services. Once captured, the account is ready within a matter of minutes. Often you know ahead of time that you will be receiving a visitor, so ask them to send you all the information that you need in order to capture them onto the Third Party system before they arrive. This way the account will be active before they arrive on campus. Please note that third party accounts last six months, and can be renewed by an authorised capturer.

  • How to connect to the UCT WiFi (Eduroam)

There are three ways in which our visitors can gain wifi access:

  • Visiting academic/contract staff that require access for a prolonged period of time (more than 3 days) or require access to additional resources such as parking, online resources, the library: then a Third Party account should be setup. 
  • Visiting academics from other institutes that are Eduroam Affiliated: Can simply login with their own username and password from their home institution.
  • Visitors that require only internet for a short period of time (up to three days), may be sponsored internet access by any UCT staff member via the UCT Guest WiFi service

2. You could look at the ICTS website or contact ICTS for information you can't find here.

3. For students, there is a Law Student Guidebook to Computing

available in the Law Library (developed by ICTS, revised and updated annually). 

4. There is plenty of training available

  • Staff training

The Law Faculty provides staff with in-house training on software and applications used in the UCT environment. Training courses are based on staff demand, and student administration and learning requirements. Topics range from basic training on software such as Microsoft Word and Powerpoint to "Email at UCT" and "Using the Internet Effectively". Topics also include "Website Design Fundamentals" and "Using UCT's Content Management System".

If you have any requests or would like a specific course to be setup, please contact ICTS to see what can be arranged.

  • Student training

Student computer literacy is a priority within the Law Faculty, which has had a Student Computer Literacy Project since 2006 which has been run as part of the annual first-year Orientation Programme. Criteria for the computer literacy project are that all 1st year students be required to do an assessment of their computer skills. On completion of the assessment, detailed results are generated and fed back to the Faculty. Based on these results, students who were identified as weak in any of the topics covered in the assessment are required to attend training provided by ICTS and CILT.
 

5. There are ICTS links and downloads

ICTS: Student Computing

ICTS Software Downloads

 

6. There are additional support structures

Assistance & Training available in the Law Library

The Law Lab Administrator is available both to administer the labs in the Library, as well as to provide students with assistance on basic computer queries - ranging from basic troubleshooting i.e. Microsoft Word problems, to laptop issues and anti-virus advice. Only when issues cannot be resolved within the library, will they be escalated to ICTS. The Librarians also provide database training and one-on-one training specifically on reference queries.

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