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ABOUT LAW

IT in the Faculty

FAQ's

About Law

How do I change my password?

How do I access Novell GroupWise from off campus?

How do I change to Caching mode in GroupWise?

How do I create an account for a visitor to my department?

How do I connect to the UCT network?

How to change your password

To change your network password, go directly to Password Self Service.

How to access Novell GroupWise from off campus

To access GroupWise from off campus, visit the Novell GroupWise WebAccess page.

How to change to Caching mode in GroupWise

To setup your mailbox to use Caching mode, follow these steps:

  1. From within GroupWise, select File | Mode.
    • Select Caching.
  2. A dialog box appears asking you to "Specify the Caching Mailbox location".
    • Click OK to accept the default filepath. (Warning: Do not change this filepath to a network drive - it must be a local drive, i.e on your C: drive)
  3. A dialog box appears, prompting you to "Enter the password for your Online Mailbox".
    • Enter your network Password.
    • Click OK.
  4. A dialog box appears asking if you want to "use the Online Mailbox password to access your Caching Mailbox."
    • Click Yes.
  5. The Updating Mailbox dialog box appears and GroupWise begins updating your Cache from the Online Mailbox.
  6. Once the mail has been cached, you will be prompted to Restart GroupWise now.
    • Click Yes.
  7. GroupWise restarts and the GroupWise Password dialog box prompts you to log in.
    • Enter your Password.
    • Click OK.
  8. After logging in to GroupWise, you will notice that your folder list header has changed from Caching to Online.

Remember that each time your network password is changed, you will need to change your GroupWise cached password so that it matches your new network password.
* Information made available via ICTS website, http://www.icts.uct.ac.za/modules.php?name=News&file=article&sid=2257.

How do I create an account for a visitor to my department?

The Third Party system is used to create an account - a username and password - with specified rights to access certain services i.e. email account and network services.

Once captured, the account is ready within a matter of minutes. Often you know ahead of time that you will be receiving a visitor, so ask them to send you all the information that you need in order to capture them onto the Third Party system before they arrive. This way the account will be ready from the moment they arrive on campus. After six months a third party's access can be renewed on the Third Party System by an authorised user.

Should you have an account that needs to be created, please mail your request to the Law 3rd party data capturer.

Please note:
* A third party is neither a UCT staff member (T1, T2 and T3 contract staff and permanent staff) nor a registered student.
* The third party account is valid for a period not exceeding six months. After that time, it can be renewed by the issuing department if necessary.
* The third party account is not to be used as an alternative to a valid staff or student account.

* Information made available via ICTS website. [http://www.icts.uct.ac.za/modules.php?name=News&file=article&sid=4501]

How to connect to the UCT network

Wired network access

If access is required to the wired network, i.e. from a network point, then the person needs to register their MAC address by logging a call with the IT Helpdesk. This is a separate process to the Third party account creation process. If you know what your visitor's computer MAC address is before they arrive, you can log a call before they even get here. The visitor will then also need to install the Novell network client software onto their computer in order to connect to the network - making this a slightly more tedious task and making wireless access a more attractive option. For information on how to connect to the wired network, see:

Windows - Connect to the UCT network - instructions for staff & visitors (third party users)

Apple Mac and Linux - Connecting to the UCT file services cluster - Apple Mac and Linux

Secure wireless network

If access is required to the wireless network, then no MAC address registration is required. However, the person does need to follow some setup instructions on how to enable their laptop to access the secure wireless network. For more information on how to connect to the wireless network, see: Connect to the wireless network.

Internet access

Please inform your visitor of the log in process required by ISA. They need to use their username followed by @wf.uct.ac.za and their password. These credentials can be saved in the browser to prevent having to type them in each time a new session is started. For more information on how to access the Internet via ISA, see: Access the Internet via ISA.